apexrps's posterous http://apexrps.posterous.com Apex Rooter, Plumbing and Septic Service Inc. posterous.com Wed, 08 Jun 2011 19:27:00 -0700 Your old house has got more than character! http://apexrps.posterous.com/your-old-house-has-got-more-than-character http://apexrps.posterous.com/your-old-house-has-got-more-than-character

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Old houses have a lot of charm, they have a personality and a history. Sometimes, they also come with creaky pipes. Creaky pipes may be enough to send chills up your spine after a scary movie, or just the thing to keep you up the night before an early meeting. It’s all part of the package, right?

It doesn’t have to be. Here’s a great video that will walk you through exactly what’s causing the creaking and groaning as well as a few tips that will help you quiet things down inside your house.

Click here to view!

*Image source: http://www.flickr.com/photos/43164076@N06/4245321606

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Mon, 06 Jun 2011 11:00:00 -0700 Apex - Doing What It Takes To Get The Job Done Right! http://apexrps.posterous.com/apex-rooter-and-plumbing-fort-collins-septic http://apexrps.posterous.com/apex-rooter-and-plumbing-fort-collins-septic

Check out what we've been up to! Apex does it dirty jobs style in our new video.  "Moving Mountains is our Specialty" - Literally!

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Wed, 01 Jun 2011 07:14:00 -0700 Drain cleaners – can they cause long-term damage? http://apexrps.posterous.com/drain-cleaners-can-they-cause-long-term-damag http://apexrps.posterous.com/drain-cleaners-can-they-cause-long-term-damag

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There’s nothing worse that turning on your sink, only to notice that it’s filling up faster than it’s draining. Or worse, to find out it’s not draining at all.

We’ve heard a lot of wives tales about how to clear this up, and we’ve also heard a lot of horror stories. So, what do you do? Are drain cleaners safe? Do you call a plumber?

Drain cleaners in general are made of a chemical or enzyme based formula - which work to eat away at clogs. In the process these clearing formulas often sit against your pipes, creating heat and gases and possible eating away at them too.

There isn’t a one-size fits all approach to at home drain cleaners because not every home, pipe system or clog is the same. The majority of problems occur when homeowners use drain cleaners repeatedly or frequently on a reoccurring issue.

We recommend trying natural methods to clear out any simple clogs (good ‘ol baking soda and vinegar can sometimes do the trick), if it’s your first time and you’re confident your pipes are in good condition, go ahead and try a drain cleaner. If you’re still experiencing problems after that – it’s time to give us a call at (970) 221-1274. You can also visit our website at http://www.apexrooterandplumbing.com/. />
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Tue, 24 May 2011 09:32:00 -0700 Does your septic tank need to be checked? http://apexrps.posterous.com/does-your-septic-tank-need-to-be-checked http://apexrps.posterous.com/does-your-septic-tank-need-to-be-checked

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We get a lot of questions about knowing when it’s time to get your septic tank checked. What are signs that you’ve pushed the limit? Here’s a quick guide:

Signs that your septic tank needs a check-up:

Waste water seeping into the field – when your septic tank isn’t serviced, the sludge level rises allowing waste water to discharge into your yard or the field. Be mindful of excess water in or around your home.

Foul odor – often times, as your septic tank beings to back up, you’ll notice a sour, or putrid odor.

Waste water backups – finding waste backup in toilets, sinks or other places around the home is a sure sign that something isn’t functioning correctly.

Water bubbles – discovering the presence of bubbles in your toilets – bubbling back after a flush means something could be off. Also, take notice of sinks that begin to make a gurgling sound as they drain.

These are the four main signs that your septic system is due for a check-up. Your septic system may not be the most glamorous part of your home, but it’s definitely one you want keep in good working health.

*Photo Credit: http://www.flickr.com/photos/81833876@N00/5227436224

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Thu, 07 Apr 2011 10:43:00 -0700 Protect your family by maintaining your sprinkler systems backflow preventer! http://apexrps.posterous.com/protect-your-family-by-maintaining-your-sprin http://apexrps.posterous.com/protect-your-family-by-maintaining-your-sprin

Did you know that your sprinkler system in most places,  is required by law to have a backflow device that is maintained and checked by a professional every year?  And even if it isn’t required by law, the only smart choice is to do an annual test to ensure you are protecting your family and pets from cross-contamination.

Your landscape has all sorts of nasty things in it that can make you and your family very sick if you were to drink them.  Things such as chemicals used on your lawns such as fertilizers, pesticides and even animal waste.  All of these harmful things can come back up in your irrigation pipes into your families’ drinking water if you do not stop them by using a backflow preventer.  The backflow preventer is used to protect you when the valve breaks or leaks, which eventually will happen over time.

And remember that if your backflow preventer is not installed correctly it will not work!  Having a professional installation is worth the extra cost to make sure it is done right.  Also, have your backflow preventer checked annually to make sure it is operating properly; it is recommended early spring as you are getting your irrigation system ready for the season.

So protect your families’ health and by maintaining your backflow preventer on your sprinkler system.  It is the only choice!

If you would like more information or to schedule your backflow preventer installation, testing and certification, call Apex and talk to one of our technicians about how we can help.  (970)221-1274 or visit www.apexrooter andplumbing.com

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Sun, 03 Apr 2011 10:35:00 -0700 Plumbing tips for getting your cabin ready for the summer season. http://apexrps.posterous.com/plumbing-tips-for-getting-your-cabin-ready-fo http://apexrps.posterous.com/plumbing-tips-for-getting-your-cabin-ready-fo

Spring is finally here which means summer is around the corner. For all of you that are anxiously awaiting the arrival of summer and getting to your cabin it is time to start thinking about about these plumbing tips to help you get your cabin ready for the season:

1)      Inspect all of your plumbing to make sure there is no freezing damage.

2)      Open valves to hot water tank and the sink faucets and check for leaks

3)      Purge air from lines by opening up the sink and bathtub faucets

4)      Turn on power to water heater after the tank is filled with water

5)      Flush any pipes that had plumbing anti-freeze in their lines

6)      Check you septic tank level

Now that you have your cabin prepped for the season you can relax and enjoy your family and friends or some time to yourself!

 If you would like more information on getting your cabin ready for the summer or are located in the Northern Colorado and would like assistance, call Apex and talk to one of our technicians about how we can help.  (970)221-1274 or visit www.apexrooter andplumbing.com.

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Sat, 26 Mar 2011 18:15:00 -0700 Apex Rooter, Plumbing and Septic Services Shares Backflow Prevention Q&A – Part II http://apexrps.posterous.com/apex-rooter-and-plumbing-shares-backflow-prev-0 http://apexrps.posterous.com/apex-rooter-and-plumbing-shares-backflow-prev-0

·         Who can perform a backflow test and certification - Only qualified testers that have completed cross connection training courses and hold the appropriate state certification(s) may perform the backflow device test.

·         I have an in ground lawn sprinkler system at my residence. Am I required to have a backflow device and have it tested - In ground sprinkler systems are required to have a reduced pressure principle backflow prevention device installed on the water line servicing the system. The backflow device must also be periodically tested in accordance with the state testing requirements.

·         What can you do to prevent backflow situations in your home or business?

o   Be aware of and eliminate and/or protect cross connections.

o   Maintain air gaps on sinks and when using hoses.

o   Do not submerge hoses or place them where they could become submerged.

o   Use hose bib vacuum breakers on fixtures (hose connections in the basement, laundry room, and on outside faucets/spigots).

o   Install approved backflow prevention devices on lawn irrigation systems and on fire sprinkler system services.

o   Do not create a connection between an auxiliary water system (well, cistern, body of water) and the water supply plumbing.

·         Why should you be concerned?

o   Backflow may affect the quality of the drinking water at your facility and has the potential to create health hazards if contaminated water enters your water supply plumbing system and is used for drinking, cooking or bathing.

o   Backflow events occur more often than you might think although most do not create health hazards.

o   Unprotected cross-connections with water supply plumbing or public drinking water piping systems are prohibited by law.

o   You are responsible for protecting your water supply plumbing from backflow that may contaminate your drinking water and the drinking water of others. This includes complying with the plumbing code and not creating unprotected cross connections.

If you would like more information on backflow installation, testing and certification for your home or business, call Apex and talk to one of our technicians.  (970)221-1274 or visit www.apexrooter andplumbing.com.  Apex is licensed and insured – License No. 000189979

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Sun, 20 Mar 2011 17:52:00 -0700 Apex Rooter, Plumbing and Septic Services Shares Backflow Prevention Q&A's – Part I http://apexrps.posterous.com/apex-rooter-and-plumbing-shares-backflow-prev http://apexrps.posterous.com/apex-rooter-and-plumbing-shares-backflow-prev

·         What is a backflow preventer device?  A properly working backflow preventer does not allow water, once it enters a building, to return to the municipal potable water supply thus insuring safe drinking water.  The Safe Drinking Water Act requires all backflow prevention devices to be tested and certified annually. 

·         What is backflow? Backflow is the reversal of water flow through a cross connection from a possible source of contamination into the public drinking water system. Backflow may be caused by either backpressure or backsiphonage. A loss of pressure in the public drinking water system may lead to backsiphonage through unprotected cross connections, or backpressure may be created when the water pressure of a facility’s internal water system is elevated above the supply pressure of the public drinking water system resulting in backflow through unprotected cross connections.

·         What is a backflow prevention program? Backflow prevention is a program, which combines the efforts of water producing companies, property owners and certified testers to ensure safe and healthy potable drinking water for everyone.

 

·         What is Cross-Connection? Cross-connection means any unprotected actual or potential connection or structural arrangement between a public or a consumer's potable water system and any other source or system through which it is possible to introduce into any part of the potable system any used water, industrial fluid, gas, or substance not meeting drinking water requirements in these regulations. By-pass arrangements, jumper connections, removable sections, swivel or changeover devices and other temporary or permanent devices through which or because of which "backflow" can or may occur are considered to be cross-connections.

 

 

·         Why do you need to have your backflow preventer tested? Federal, State and Local Laws, regulations and ordinances require that backflow preventer assemblies be tested annually.  It is the responsibility of the business/building owner to insure safe drinking water for their customers and employees.

·         Who is responsible for having the backflow device tested? It is the responsibility of the property owner to have the backflow device tested by a qualified tester. It is also the responsibility of the property / business owner to schedule their own test appointment.

If you would like more information on backflow installation, testing and certification for your home or business, call Apex and talk to one of our technician at (970)221-1274 or visit www.apexrooter andplumbing.com.  Apex is licensed and certified – License No. 000189979

 

 

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Wed, 09 Mar 2011 16:44:00 -0800 Why a Tankless Water Heater? Why not! http://apexrps.posterous.com/why-a-tankless-water-heater-why-not http://apexrps.posterous.com/why-a-tankless-water-heater-why-not

Why a tankless water heater, the question should be - why not!  If you are in the process of replacing a traditional water heater or exploring ways to save energy at home then we recommend that you consider investing in a tankless water heater.

A tankless water heater, also called instantaneous or demand water heaters, provide hot water only as it is needed.  Traditional storage water heaters produce standby energy losses that cost you money.  A tankless water heater is used only when there is a demand for hot water.

Tankless water heaters work by heating water directly without the use of a storage tank. Therefore, they avoid the standby heat losses associated with storage water heaters.  When a hot water tap is turned on, cold water travels through a pipe into the unit.  In an electric tankless water heater an electric element heats the water.  In a gas-fired tankless water heater a gas burner heats the water. As a result, tankless water heaters deliver a constant supply of hot water. You don’t need to wait for a storage tank to fill up with enough hot water.

Although energy savings is a major consideration when investing in a tankless water heater, there are also other benefits to consider:

1)      An endless supply of hot water for the family – heat water on demand, and that means you never have to worry about running out of hot water.

2)      Endless supply of water for any size home

3)      No dirty tanks – water is heated as it passes through the unit so you will always be using a fresh supply of water.  This process eliminates the rust and build-up scale inside a traditional tank – which is where your hot water is being stored for use.

4)      Flexible installation – smaller

5)      Lowering water heating bills

There are many benefits to a tankless water heater that should be considered and we have only named a few. If you would like more information on selecting the tankless water heater that is best for you and your family, call Apex and talk to one of our technicians about your options.  (970)221-1274 or visit www.apexrooterandplumbing.com

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Mon, 07 Mar 2011 15:18:00 -0800 Perks of being an APEX Plumbing Technician! http://apexrps.posterous.com/perks-of-being-an-apex-plumbing-technician http://apexrps.posterous.com/perks-of-being-an-apex-plumbing-technician

Most people may perceive that the job of a plumber might not have as many perks as some occupations.  Some days I would have to agree, however if you service areas located in the beautiful mountains of Colorado you might agree that there are a few perks to our job.

During any service call, it isn’t rare to see the most majestic of views and the most beautiful of creatures big and small roaming through areas such as Red Feathers Lakes, Crystal Lakes and Livermore to name only a few. 

Our technicians have frequent sitings of the cow moose and her calf’s breaking through the trees  or experience a bull elk dart out in front of our service trucks knowing that impact would most likely damage the vehicle rather than the strong powerful animal.

It wouldn’t be fair if we kept these experiences to ourselves and not share with our customers and all of you that dream of experiencing the beauty of Colorado first hand.   We hope that you enjoy our photo gallery!

If you are interested in learning more about Apex Rooter and Plumbing, call (970) 221-1274 or visit www.apexrooterandplumbing.com.

 

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Thu, 24 Feb 2011 12:11:00 -0800 Before you remodel, contact you Plumber! http://apexrps.posterous.com/before-you-remodel-contact-you-plumber http://apexrps.posterous.com/before-you-remodel-contact-you-plumber

Two of the most popular rooms to remodel in your home are still the kitchen and the bathroom.  These two rooms have a lot in common including the use of fixtures, pipes and green savings potential.  Making upgrades in the kitchen and bath open up the opportunity to take steps for a greener home. By updating appliances to energy efficient models and adding low flow showerheads you will save your family money and energy in the long run.

Before you start any remodel project on the kitchen or bath, consult with a local plumber to ensure that the fixtures, appliances will not affect piping that might not be noticeable.  An expert plumber can provide you recommendations and help you update these rooms for efficiency.   

Contacting a plumber is especially important if you are considering remodeling and updating an older home.  A plumber can help you see what is hidden, behind walls and underneath the home and can warn you of any issues that could arise with upgrades. 

If you are considering a kitchen and bathroom remodel and are located in Northern Colorado, call Apex Rooter and Plumbing. (970) 221-1274 or visit www.apexrooterandplumbing.com

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Thu, 17 Feb 2011 12:09:00 -0800 What you should know about your water heater! http://apexrps.posterous.com/what-you-should-know-about-your-water-heater http://apexrps.posterous.com/what-you-should-know-about-your-water-heater

The water heater in your house is something that you use multiple times throughout each day and the maintenance and replacement is important to keep your household up and running!

Here are a few tips:

1)      Purchasing/Replacement – select the right water heater for your house and your family by using these tips

a.       Size – the number of people that utilize the water heater will determine what size to purchase.  A rough calculation of the maximum amount of water that will be used on any given day can be figured out by taking the number of people using the water heater times the amount of time they spend in the shower.  A rough calculation can be used to gauge size of water heater needed.

b.      Make sure to measure the space available for the water heater before you purchase, you don’t want to get it home and realize it won’t fit.

2)      Taking care of your water heater – a few checks during the life of your water heater will help you prevent some issues or warn you of an upcoming problem that you want to avoid. 

a.       Here are some warning signs that you might need to replace your water heater before disaster strikes:

                                                               i.      Leaking water around the bottom housing, from inlet fitting

                                                             ii.      Is your water heater noisy

                                                            iii.      Turning on a hot water spigot yields rusty, brown water

                                                           iv.      Water heater takes longer than in the past to provide hot water

b.      Tips for caring for your water heater:

                                                               i.      Flush you water heater once a year.  Turn valve to vacation and hook garden hose to drain valve located at the bottom of water heater, open valve and let run for 20 minutes into floor drain, bathtub or outside. 

                                                             ii.      When you leave your home for prolonged periods turn the temperature control valve to vacation.

 

 If you have any issues with your water heater and are located in Northern Colorado, call Apex Rooter and Plumbing. (970) 221-1274 or visit www.apexrooterandplumbing.com

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Sun, 06 Feb 2011 12:32:00 -0800 Don’t let grease traps be a concern of running your business! http://apexrps.posterous.com/dont-let-grease-traps-be-a-concern-of-running http://apexrps.posterous.com/dont-let-grease-traps-be-a-concern-of-running

Are you fulfilling your lifetime dream of opening a restaurant? Then you know that there are many local regulations and requirements that must be met after your final purchase.  No matter where your establishment is located local governments will require that your grease trap is regularly pumped and maintained.

What is a grease trap?

A  grease trap or grease interceptor is a receptacle located between the restaurant kitchen drain lines and the sanitary sewer lines that allows for the separation and collection of fats, oils and greases (FOG) from the used water, preventing such materials from entering the municipal sewer system.

Why should I be concerned about my grease trap?

Local governments require commercial kitchens to have grease trap installed and will have a minimum amount of fats, oils and greases that is acceptable in the water that is leaving the establishment.  If your restaurant exceeds this amount you could be facing fines. 

As a restaurant owner, you have more than enough to worry about so our recommendation is to contact a local plumber who specializes in grease trap cleaning and maintenance to get a walk-thru of your system and what will be needed to meet your local requirement.

If you live in Northern Colorado and have any questions regarding your grease trap requirements, pumping and maintenance, call to talk to one of our trained Apex technicians - 970-221-1274 or visit www.apexrooterandplumbing.com. 

Apex Rooter, Plumbing and Septic Services is Northern Colorado’s premier professional for all your plumbing needs.  Apex takes care of all your plumbing needs and that includes making sure your restaurant grease traps meet local requirements!

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Sun, 30 Jan 2011 12:28:00 -0800 Employment Challenges for Small Businesses! http://apexrps.posterous.com/employment-challenges-for-small-businesses http://apexrps.posterous.com/employment-challenges-for-small-businesses

As the economy has suffered over the last few years, in some cases so has employee work ethics.  If you are a small business owner like I am, you are probably also being challenged with redefining your relationships with your employees and determining what is now acceptable behavior in order to protect your company.

As hard as we are all working to maintain our business integrity, I feel that we as employers are falling short due to the shift in the dynamic and expectations of the employee and employer relationships.  Due to my faith, I have always believed  that  I should work to respect people in general on a human level, however I am challenged with how to make sure I protect my business from these employees that take advantage of the unemployment system for their own personal gain.

I believe the solution starts with the hiring process and selecting the right individuals to represent and work in your business.  Any mistakes made in selecting these employees can be costly and very detrimental to your business.

My recommendation for others that are struggling with this challenge is to:

1)     Ensure that you and your employees are on the same page regarding what is required of their job, performance and work environment

2)     Provide opportunities for your employees to address concerns or complaints

 

It seems unfortunate to me that in so many cases small business employers are now required to create and work in sterile environments in order to protect our businesses. The line in which we operate has gotten even finer and it is your job as a business owner to protect your company from the unemployment generation.  www.apexrooterandplumbing.com

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Mon, 27 Dec 2010 07:01:00 -0800 Fort Collins-Based Plumbing Company Supports Local Cause http://apexrps.posterous.com/fort-collins-based-plumbing-company-supports http://apexrps.posterous.com/fort-collins-based-plumbing-company-supports

Apex Rooter, Plumbing and Septic Inc. Becomes New Member of
Realities for Children Charities

Fort Collins, Colo. – Apex Rooter, Plumbing and Septic Service Inc., announced today that the company will be joining other local businesses to support Realities for Children of Larimer County as a gold level member.

“We are proud to be a new member of Realities for Children and join the alliance with other local businesses to support this important cause.” Said George Langel, owner of Apex.  “As a local business owner, I feel it is our responsibility to give back to the community, and this organization is important to provide resources for those children in our community that may need help.”

Realities for Children Charities is a charitable organization dedicated to serving the unmet needs of abused and neglected children of Larimer County since 1995.  The organization consists of 150 local business sponsors and 100% of every dollar donated is able to directly benefit abused and neglected youth locally.  To learn more, visit www.realitiesforchildren.com.

About Apex Rooter, Plumbing and Septic Service, Inc.

Established in 2001, Apex Rooter, Plumbing and Septic Service, Inc. is locally owned and operated, and is Northern Colorado’s local expert for all septic service needs and requirements.   Apex’s highly trained professional plumbers provide the know-how, state-of-the art equipment and latest technologies to solve any septic or sewer emergency, no matter how large or small.  Apex offers high quality residential, commercial and industrial services at affordable rates. 

Based in Fort Collins and Red Feather Lakes, Colorado, Apex is available to serve clients throughout Northern Colorado and Southeast Wyoming.

Moving Mountains is Our Specialty

For more information, visit www.apexrooterandplumbing.com.

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Wed, 22 Dec 2010 15:27:00 -0800 New Home Buyers Beware - Avoid Costly Plumbing Costs! http://apexrps.posterous.com/new-home-buyers-beware-avoid-costly-plumbing http://apexrps.posterous.com/new-home-buyers-beware-avoid-costly-plumbing

If you are considering purchasing a new home, hire a professional plumbing company to inspect the new home for any hidden problems.  Unfortunately, costly plumbing problems are not easy for new homeowners to see like issues with flooring or bathroom tiles can be, so be smart and protect your future investment. 

Can you imagine buying the house of your dreams and later finding out that the pipes underneath your home are in need of repairs that could be up to $10K.  So invest $150 up-front for a camera inspection to give you peace of mind and potentially save money long-term

If you are buying a new home and need a home plumbing inspection, call Apex Rooter and Plumbing. (970) 221-1274 or visit www.apexrooterandplumbing.com

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Wed, 15 Dec 2010 15:25:00 -0800 Don't let your pipes freeze! http://apexrps.posterous.com/dont-let-your-pipes-freeze http://apexrps.posterous.com/dont-let-your-pipes-freeze

With winter right in front of us and temperatures suddenly dropping, protect your pipes from freezing by taking a few extra steps during the frigid cold!

1)      Identify pipes that are likely to freeze – certain pipes and sections of pipes are more likely to freeze, such as:

a.       Pipes running along exterior walls, especially in older homes that might not be insulated well!

b.      Pipes that run through crawl spaces

c.       Water supply area entering the house

2)      Insulate those pipes that are likely to freeze – consider pipe insulation which keep the pipes warm helping to prevent freezing

3)      Take measure to ensure pipes don’t freeze on even the coldest days by making sure water keeps flowing through them.  Run a few faucets throughout the house to keep water running through different sections of pipes, helping to prevent them from freezing.

4)      For homes that are vacant for the winter, this requires a more in-depth winterization process. For more information on this look for our video on cabin winterization.

If you find yourself with burst pipes in the Northern Colorado area, call Apex Rooter and Plumbing at (970)221-1274 or visit www.apexrooterandplumbing.com

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Wed, 08 Dec 2010 15:22:00 -0800 Getting to the Root of the Problem - Fall Plumbing Tip http://apexrps.posterous.com/getting-to-the-root-of-the-problem-fall-plumb http://apexrps.posterous.com/getting-to-the-root-of-the-problem-fall-plumb

Did you know that when trees lose their leaves it stops feeding water from ground up and closes veins off to allow moisture to pass up and through.  Rings in tree are like veins, when it is cold veins close off and no water can come up.  Roots still grow looking for water.  If you have an old sewer line with clay pipes, roots will go find pipes as sources of water.  If you have old sewer system you need to maintain the line to protect your pipes from potentially bursting. 

Maintain your pipes in the fall and avoid back-ups by calling a professional to rooter your lines.  If you don’t know if you have a potential problem, have a video inspection done of the line.  Another hint, in 1977 plumbing companies stopped using clay pipe and went to PVC, so if you house is older than that, you could run into issues.

For more information in the Northern Colorado area, call Apex Rooter and Plumbing at (970)221-1274 or visit us at www.apexrooterandplumbing.com.

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Sun, 21 Nov 2010 09:45:00 -0800 Tips to Help Prevent Winter Plumbing Emergencies! http://apexrps.posterous.com/tips-to-help-prevent-winter-plumbing-emergenc http://apexrps.posterous.com/tips-to-help-prevent-winter-plumbing-emergenc

How to prepeare your plumbing for winter in the city.

As we all watch the leaves fall and wait for winter to roll in, there are a few steps that city residents can do to prepare for freezing temperatures and prevent emergency plumbing issues:

·             Remove your hose from the hose bibs (outside faucet).  If you do not remove the hose there is the possibility of the hose bib freezing and breaking causing a burst pipe. 

·             If your house has a crawl space, make sure all cracks and vents are protected against cold air penetration.  If you do not, there is the possibility that the cold air will freeze the pipes.  If you have a crawl space that needs to be vented, make sure you protect the copper and steel pipes.   Closing the vents will also help heat your house.  

·             If you leave your house for a prolonged period of time:

o   Turn off water supply to house

o   Turn off water heater

o   Open faucet to depressurize system

o   Leave the cupboard doors open below all sinks.  Leaving the cupboard doors open will allow warm air to blow inside, making that space the same temperature as the air in the house which helps to protect the pipes that are hidden. 

·             Make sure all pipes that are in unprotected areas are insulated well.  This step will make it more difficult for pipes to freeze.

For more information in Northern Colorado contact:

Apex Rooter and Plumbing Services

24 Hour Emergency Plumbing Services

wwwapexrooterandplumbing.com

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Mon, 25 Oct 2010 09:07:00 -0700 Small Businesses Beware What Your Customers Are Saying and Where They Are Saying It http://apexrps.posterous.com/small-businesses-beware-what-your-customers-a http://apexrps.posterous.com/small-businesses-beware-what-your-customers-a

By: George Langel, Owner of Apex Rooter and Plumbing Services, Northern Colorado

Everyday our plumbing technicians are out there working with customers to fix their problems.  At Apex Rooter and Plumbing Services in Northern Colorado, we strive to meet and exceed our customer’s needs each and every day.  So, I often wonder what happens if we have a dissatisfied customer that no matter how hard you try to please them they are not happy.   I worry like most small businesses that after all the years of hard work to build our reputation it could be damaged by one customer using the internet.  

Yes the same internet that helps to bring in business could be a tool to damage my businesses reputation.  Due to my concern, I have discussed this with my marketing agency, and have been reassured that although the internet is powerful and reaches many, like all word of mouth challenges, it is best and possible to address these issues head on. 

So for all of you concerned like I am, there are methods to monitoring what others are saying about you over the internet and if they are talking about you, in most cases there is the opportunity to respond and explain your side of the story.  Most consumers understand that we are all human and that in some cases we will not be able to please all of our customers – no matter how hard we try, but it is always best to be honest and address concerns head on!

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