Getting personal with Apex, a few deep questions.

Do you want to get to know Apex a little better? Ever wonder what helps us get up in the morning or some of the philosophies we follow? Here are a few questions, answered by George Langel, owner of Apex.

Question: What makes you feel heroic? OR What helps you get up in the morning and inspires you to do what you do?

Answer: We feel heroic every day, it is amazing how in certain cases our customers have no clue how they are going to get through a plumbing crisis, then we show up and we just get it done.

For instance, their are families that gets into town for a vacation and find a plumbing disaster. They feel like their entire vacation is shot, they call us and we get someone over, take care of it and they are back on vacation in no time and happy customers!

Question: What is the most challenging place you’ve ever gone?

Answer: Every job during the winter – places where we have to build a tunnel in 6 feet snowdrifts – use snowmobiles to get equipment in.  We’ve been called to the top of a Colorado mountain, where there is no electricity, no water and we just get things going.  Getting our customer taken care of is what is important, no matter where they are.

Question: After all these years owning and operating Apex, what is the one thing that you have learned and can share?

Answer: To always be open and willing to search for outside resources to have the right solution to fixing a problem – not relying on my own knowledge but using others in the industry to make sure the customer is taken care of!

Anything else you want to know about us? Just leave a comment and we’ll get back to you!

*Photo credit: http://www.flickr.com/photos/72211347@N00/327122302

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